Established in 2002, Regency Estate Management has provided a high-quality property management service to Residents' Management Companies and Residents' Associations in London and the South-East for almost fifteen years.
We have an established comprehensive network of contractors such as Locksmiths, Electricians, Security Specialists, Maintenance Companies and Building Companies, and we monitor contractor performance against detailed specifications which enables us to maximise the value provided by the contractors employed and to ensure that our high standards are maintained.
Our bespoke property management systems and experienced staff can offer a service that rivals the even the leading property management companies throughout the UK. We employ Customer Services Advisers whose primary function is to deal with ad-hoc enquiries (calls, faxes, emails and post) to ensure that we can service all of our clients. We do not use 'call queuing' systems and each call is answered by a knowledgeable adviser who has access to other specialists within the organisation. On occasions whereby problems or issues arise, you can be assured that Regency Estate Management will manage the situation efficiently, pragmatically and with the utmost professionalism.
Regency Estate Management is a member of the Federation of Small Businesses (FSB) and registered with The Property Ombudsman (TPO), certifying that we maintain the industry’s highest standards and code of practice. The standards that we uphold provide our clients with peace of mind that all matters, including the management of the building and accounts handling, are stringently reviewed and overseen on a regular basis to ensure transparency and value for money is maintained.
For over 15 years, Regency Estate Management has established a proven track record of providing one of the most personal and professional property management services available. Our management of large-scale developments, some of whom we have been the managing agent of for almost 15 years, is a testament to our ability to provide an upstanding property management service.
From Essex to Penge, the developments that we manage are situated in a range of locations throughout the south-east of England and Kent. Feel free to have a look at some of our sites pictured in the slides below:
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