Choosing the right property management company is instrumental to the maintenance and the subsequent value of your investment(s).

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When assessing the authenticity of a business and its processes, independent corporations and public organisations alike recommend that employing a management company that is a member of a recognised organisation or governing body is critical.

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As one of Bromley's leading property management companies, Regency Estate Management is proud to endorse its strong, long-lasting membership with the Federation of Small Businesses (FSB), and association with The Property Ombudsman (TPO) and Information Commissioner's Office (ICO).

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"Our staff members are all highly qualified professionals who are dedicated to effectuating the values of the company."

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Regency Estate Management is also one of just a handful of property management companies in the UK that has active graduate programmes.

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As a result, we are delighted to say that over 95% of all queries or issues are remedied within a period of 7 days; made possible by the prime location of our main offices. Based in Bromley, Kent, we are typically able to attend to all of our sites within a period of one hour.

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The standards that we uphold provide our clients with peace of mind that all matters, including the management of the building and accounts handling, are stringently reviewed and overseen on a regular basis to ensure transparency and value for money is maintained.

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At Regency we will act on your behalf to reduce your property's running costs whilst improving the service levels provided. At Regency, we promise:

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• To agree in writing the fee structure and the categories of other services for which additional services may be charged;

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• To manage the client's property in compliance with all the current applicable legislation, terms of leases, contract documentation, and good business practice;

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• To provide as cost-effective a service as possible within the constraints of prudent and planned maintenance, and to ensure that all final work is checked and signed off before funds are released;

 

• To arrange a suitable building insurance policy in accordance with the lease and our clients’ requirements;

 

• To keep detailed records of all transactions relating to the client's property with all expenditure made from the client's account suitably authorised;

 

• To ensure that the client's money is kept in a separate, easily identifiable bank account and regularly accounted for;

 

• To maintain a current insurance policy adequately indemnifying against proven professional negligence claims;

 

• To actively and regularly consult with our clients and to encourage them to become part of the decision-making process;

 

• To prepare fully reconciled accounts in order to significantly reduce the accountancy costs of the management company;

 

• To discuss and consult with our clients where major works are contemplated;

 

• To place the fullest emphasis on any matter relating to health and safety and environmental legislation, bringing to the urgent attention of landlords and/or residents any areas of concern; and

 

• To use all reasonable efforts both in the interests of landlords and tenants, to settle disputes by mediating and negotiating with all relevant parties.

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If you would like to make an enquiry about our block management services, please complete our Contact Details Form to schedule a meeting and allow us to show you how we can make a difference.